Job Description

About Us

Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

The Platform and Core Services team owns and operates the cloud services and developer tools that power Udacity. We believe strongly in infrastructure-as-code and & "automate everything". As an engineer on Platform Infrastructure, you'll do a little bit of everything - configuring our cloud infrastructure, developing new tools and services, teaching best practices to other teams, helping resolve production service outages, and more.

The Platform and Core Services team works primarily in Go, but you"re also likely to find yourself reading, debugging, and sometimes writing code in all of the languages in use at Udacity, particularly Typescript but also Python and Ruby on occasion. We"re in the process of migrating the organization to a multi-region Kubernetes deployment with a multi-master database, so experience with the theory and practice of distributed systems is a plus. You should either have significant experience with tools like Terraform and Docker, or be prepared to learn a lot.

Responsibilities:
● Implement and Support Udacity Production Platform.
● Innovate in the Engineering Platform space by incorporating new technologies.
● Manage our fleet of cloud services in AWS and Cloudflare.
● Provide support and advice to Developers building new student-facing applications.
● Use configuration management tools to deploy and maintain Udacity products.
● Participate in on-call rotation for production incident response.

Requirements:
● 5+ years of professional experience supporting Production environments.
● Cloudflare, AWS and Kubernetes experience.
● Developing experience in any of the following languages: Go, Python, Ruby.
● Experience running Microservices using Linux and Docker technologies, ideally in a Kubernetes platform on AWS.
● Infrastructure as code, like Terraform, Pulumi or AWS Cloud Formation.
● Interest in systems engineering, networking (ideally with Cloudflare), and security administration.
● Mentors others and supports their growth.
● Encourages positive attributes and attitudes in others.
● Sees through complex problems to simple, actionable improvements.
● Works urgently and carefully under pressure.
● Continuously learning new tools and techniques.
● Resourcefulness to work through thorny production issues.
● Patience to sort out unclear operations requests.

Udacity is a learning company and you will have time to learn our particular systems on the job. Not every candidate will have prior experience with the specific tools and systems that we use.
Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

Udacity will hire a qualified candidate for this remote based position anywhere in the US with the exception of the following states: Alaska, Connecticut, Delaware, Hawaii, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, Rhode Island, South Dakota, Vermont, Washington D.C., West Virginia, Wisconsin, Wyoming.

Location : While this is a remote role, applicants must be currently authorized to work in the United States of America on a full-time basis

Compensation : The maximum base pay for this position is $156,060 , depending on experience and location.

Benefits:

Experience a rewarding work environment with Udacity's perks and benefits!

• At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person


• Flexible working hours


• Paid time off


• Comprehensive medical insurance coverage for you and your dependents


• Employee wellness resources and initiatives (access to wellness platforms like Headspace)


• Quarterly wellness day off


• Personalized career development


• Unlimited access to Udacity Nanodegrees

What We Do

Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.

Don’t stop there! Please keep reading...

You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! 

We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. 

Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists”

Last, but certainly not least…

Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws.

As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.

Udacity's Values

 

Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist 

 

 

Job Tags

Remote job, Full time, Local area, Flexible hours,

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